ℹ️ Note: All logos and trademarks are the property of their respective institutions and companies. They appear here purely as visual aids to illustrate the learning and professional paths described, and imply no affiliation or endorsement.
Serve as a Cloud Solution Architect (CSA) in an advisory role, guiding clients on Resiliency, Reliability, Cost Optimization, and Governance.
Lead resiliency workshops to help clients build reliable, highly available cloud architectures.
Conduct formal risk assessments and design Disaster Recovery, Business Continuity, and Major Incident Response Plans to minimize the impact of disruptions.
Deliver Cost Optimization, FinOps, and Governance workshops, helping clients control cloud spend and stay compliant.
Collaborate with client teams to understand their architectural needs and provide tailored solutions.
Educate clients on best practices for building resilient, cost-efficient, and well-governed environments, aligned with the Azure Well-Architected and Cloud Adoption Frameworks.
Provide Level 2 technical support for Microsoft Teams, M365 and Azure environment, along with Cloud Voice infrastructure.
Troubleshoot complex issues related to Teams meetings, calling, integrations, network and cloud infrastructure, escalating to L3 or vendors when needed.
Monitor system health and performance, proactively identifying and addressing potential issues.
Collaborate with IT teams and vendors to implement changes or troubleshoot complex issues in Teams and Cloud Voice.
Manage knowledge base lifecycle: writing, reviewing and maintaining documentation, knowledge articles and troubleshooting guides.
App/Cloud Support Associate
AccentureSeville (Remote)2021 – 2023
Provide IT support in German, English, and Spanish via phone, email, and web.
Resolve incidents and service requests using ITSM tools following ITIL processes.
Skilled in Azure, Azure AD, Active Directory, Exchange, IaaS, Identity and Access Management, Intune, MFA, Microsoft 365, Networking, PaaS, PowerShell, SaaS, SAP, SCCM, Security & Compliance, Windows 10/11.
German Teacher & Erasmus+ KA2 Project Contributor
Idiomas Carlos VSeville (On Site)2021
Teach German for the Childcare Educator Program of the Lower Saxony Ministry of Labor.
Contribute to Erasmus+ KA2 project management.
Foreign Language Teacher
Studiamo InsiemeRome (Hybrid)2019 – 2021
Teach and tutor in German, Italian, English, and Spanish in remote and on site settings.
Specialized in learners with Special Educational Needs.
Front Desk Assistant, Erasmus+ Office
University of Rome "Tor Vergata"Rome (On Site)2016
Support incoming and outgoing international students both online and in person.
Manage communication, applications and liaise with partner universities.
Audio Engineer & Musician
FreelanceRome (On Site)2010 – 2018
Prepare, organize and manage the technical and organizational aspects of musical live events from onset to completion.
Perform artistic and multi-instrumental shows at entertainment events.
Record, mix and master audio tracks in studio settings.
🎓 education
Master’s Degree in Italian Literature, Modern Philology & Linguistics
University of Rome "Tor Vergata"Rome & Mainz2018 – 2022
Final grade: 110/110 Summa Cum Laude.
1-year Erasmus+ KA1 Exchange Program, University JGU Mainz (Germany).
Master’s Degree in Teacher Training (MAES)
University Pablo de OlavideSeville2020 – 2021
Internship at IES San Isidoro, Seville.
International Course of German Language and Culture
University of HeidelbergHeidelberg2018
Intensive 1-month C1-level summer course (CEFR) at the University of Heidelberg.
Bachelor’s Degree in Languages in the Information Society
University of Rome "Tor Vergata"Rome & Heidelberg2014 – 2018
Final grade: 110/110.
1-year Erasmus+ KA1 Exchange Program, University of Heidelberg (Germany).
Master’s Degree in Italian Literature, Modern Philology & LinguisticsUniversity of Rome "Tor Vergata"Rome & Mainz2018 – 2022
🏅 certifications
ℹ️ Note: Certifications are grouped by vendor and area of expertise. Links point to the official verification pages.
ℹ️ Note: All logos and trademarks are the property of their respective institutions and companies. They appear here purely as visual aids to illustrate the learning and professional paths described, and imply no affiliation or endorsement.
SSCA® "Elite" SIP Training — SIP School (2025)
EOI Español para Extranjeros C2 — Escuela Oficial de Idiomas, Gobierno de Canarias (2025)
Goethe-Zertifikat C1 (German) — Goethe Institut (2020)
DELE C1 (Spanish) — Instituto Cervantes (2018)